ARMA
Association of Residential Managing Agents
JH Property Management Limited are members of ARMA who are the leading professional body for residential managing agents in England and Wales.
Who are ARMA?
ARMA was founded in 1991 and is now the leading professional body for residential managing agents in England and Wales. They aim to promote high standards of leasehold management and professionalism through advice, training and guidance.
What is ARMA accreditation?
In 2010, the Coalition announced it did not intend to proceed with statutory regulation for the leasehold sector and from this, ARMA commissioned an independent review to look at how best they could establish their own self-regulatory regime in the absence of statutory regulation.
In 2014, ARMA introduced a new self-regulatory regime called ARMA-Q which aimed to raise standards of leasehold management across the sector and establish new safeguards for leaseholders. Members have to comply with the Consumer Charter and Professional standards which are specific to Managing Agents.
Why choose an ARMA member?
The leasehold management sector is unregulated so anyone can set up as a managing agent and begin trading. This has led to inconsistencies in service levels and has knocked customers confidence levels in managing agents.
By using an ARMA agent you can be confident that:
- They have the right professional experience: every member has to prove they have at least two years' experience.
- Service Charge money is being held legally and safely: all members must demonstrate they hold service charge monies in trust as required by Section 42 of the Landlord and Tenant Act 1987.
- The agent has Professional Indemnity Insurance: this covers the members clients against inadequate advice and negligence relating to the member
- Being a member of ARMA is voluntary so if a managing agent is signed up to ARMA, it shows that they have a clear commitment to offering the best customer service when managing your property.
For more information on ARMA and the ARMA accreditation, visit their website: https://arma.org.uk/
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